Thetford Toilet Cassette Use Query

by Elaine
(Norfolk)

Hello, We have a Bailey Pageant Auvergne and have always kept the cassette blade closed while using the toilet, then flushing and opening the blade so the contents disappear into the cassette.

On our last trip we found wee was leaking onto the bathroom floor and into the holding area for the cassette. We got round this by opening the blade so the wee was going straight into the cassette.

Our caravan service man said this was how they are designed to be used anyway but I'm not sure about that - I thought my John Wickersham manual suggested that you flush and open the blade after use?

What do you advise? I have assumed that there must be some issue with the cassette seal - not sure what else it could be?

Thanks for any advice!

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